Commitment to Patient Safety

OUR COMMITMENT TO SAFETY

Welcome to Lone Star!  We are three non-hospital based outpatient centers dedicated to providing the highest quality endoscopic services in a comfortable atmosphere. Safe, equitable and excellent patient care are our top priority.  We know you have a choice in medical facilities and providers and are honored to care for you in partnership with you doctor.   

 

“Our mission is to treat each and every one of our patients, and their families, as if they were our own family member. Each patient, each family, each and every time.” 

 

At Lone Star, we promise we will care for you in the way we would want our own loved ones treated – demonstrated by attention to your needs, communication about your procedure and assisting you to know what will happen next.  Our caring nurses, technicians and CRNAs are focused on providing the very best experience during your visit, and we will be with you during each step of your patient journey from providing convenient appointments, online health history collection, appointment reminders via text message, and through every step of your procedure day. 

 

Please complete our emailed patient satisfaction questionnaire after your appointment and let us know how we are doing.  Your input helps us to continually improve and is a valuable part of our Quality Assessment and Improvement Program. 

 

Lone Star Endoscopy is licensed by the State of Texas and accredited by the  

Accreditation Association for Ambulatory Health Care.